Program Overview
How to qualify for the Quality Champion program:
• Seek to improve the quality of your Dealership and Toyota.
• Submit “High Quality Dealer Product Report (DPR)” on a “Regular Basis”.
High Quality Dealer Product Reports must include a clear understanding of the concern, precise diagnostic steps and a final resolution. Reports should also include GTS data, pictures or videos, and any relevant files.
Regular Basis suggest an average of 6 reports a month or multiple reports during an annual submission.
BECOME A
Related Training
E-Learning
TEC400A - Dealership Product Report Training
Course
GST-E087 (DPR Level 1 & 2)
Description: This interactive course will provide information needed to support high quality DPRs
Submit High Quality DPR Annually
Dealer Product Report System
Dealership Product Reports (DPRs) allow the highest trained and most qualified technicians the opportunity to submit vehicle quality issues directly to Toyota engineering experts.
For more information, please visit DPR Guidelines and References on TIS
Field Report Creation Tool Kit
This DPR tool kit offers a variety of tools designed to streamline the report writing process and ensure technicians have the equipment necessary for generating high quality, actionable reports. Toyota product engineers were involved in the testing and selection of these tools which allows a standardized approach for obtaining accurate measurements and providing information used to improve Toyota product quality and serviceability.
Gulf States Toyota
Recognizes DPR Contributors
Submit reports and be recognized
Earn a challenge coin for an actionable DPR
that advances a first occurrence report.
Making a difference through teamwork.